Trusted by multi-specialty clinic networks

Clinic Patient Support Chatbot for Healthcare Chains

Every patient question answered before they dial another clinic.

Doctor availability, insurance queries, clinic hours, and specialty information. Your patient support agent answers every common question accurately across every branch so your reception team can focus on the patients in front of them.

Website + WhatsApp
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Agent Workflows

Three Agents. Every Patient Query Handled.

Patient Support Agent

Answers questions about doctors, specialties, clinic hours, branch locations, and consultation fees instantly and consistently across every clinic in your network.

Sample triggers:
  • Do you have a dermatologist available this week?
  • Do you accept Mediassist insurance?
  • What are the hours at your JP Nagar branch?

Insurance and Fees Agent

Handles queries about accepted insurance providers, consultation fees, health package pricing, and billing policies so patients arrive with the right expectations.

Sample triggers:
  • Do you accept Star Health insurance?
  • What is the consultation fee for a general physician?
  • Is there an EMI option for the health check package?

Directions and Logistics Agent

Helps patients find the right clinic branch, get directions, understand parking availability, and plan their visit effectively before they leave home.

Sample triggers:
  • Which clinic is closest to Whitefield?
  • Is there parking at the Jayanagar branch?
  • How do I reach the Andheri clinic by metro?
Features

Everything Your Clinic Network Needs to Support Every Patient

This blueprint comes pre-configured with everything you need to launch quickly.

24/7 Patient Support
Specialty and Doctor Info
Insurance and Billing Queries
Branch Finder
Multi-Branch Knowledge
Multilingual Support
Consistent and Accurate Responses
Feedback Collection
Omni-channel Agents
Blueprints

Readymade Agent Blueprints for Clinic Patient Support

Pre-built for how patients actually ask questions. Not a generic healthcare chatbot.

Patient Support Agent
Insurance and Fees Agent
Directions and Logistics Agent

Works With the Tools You Already Use

Your agent doesn't replace your existing tools. It works with them.

P

Practo

Sync doctor profiles, specialties, and availability across branches

G

Google Sheets

Log all patient queries and complaints in real time

W

WhatsApp Business

Deploy the agent on your clinic's official WhatsApp number

W

Your Website

Embed the support agent on doctor and specialty pages

Every Patient Question Answered. Every Branch Covered.

Deploy this patient support agent for your clinic chain. Live in a week, without an engineering team.

FAQ

Common questions

Everything you need to know before deploying this blueprint.

Can the agent answer insurance-related questions?

Yes. The agent is trained on your accepted insurance providers and billing policies and gives patients accurate answers so they arrive at the clinic prepared and without surprises.

Does it handle queries for multiple specialties and doctors?

Yes. The agent handles queries across all your specialties and can provide doctor-specific information including qualifications, consultation hours, and branch availability.

Can it tell patients which clinic branch is closest to them?

Yes. The agent helps patients identify the nearest branch based on their location and provides directions, transport options, and parking information for each clinic.

Does it replace the reception team?

No. It supports them. By handling routine queries about doctors, hours, and insurance, the agent frees your receptionists to focus on patient registration, in-clinic care, and appointment management.

How quickly can we go live?

Most deployments go live within one week. We configure the agent for your clinic network, train it on your doctors and services, and test all patient interaction flows before launch.