Automate interactions and deliver instant resolutions with the HR FAQ AI Agent. Ready to deploy across your website and WhatsApp in minutes.
New and tenured employees alike ping HR with a grab-bag of quick questions — from benefits basics to who to contact for a laptop issue — and each one interrupts HR's actual work for a five-second answer.
HR staff get pulled out of strategic work to answer questions like 'who do I contact for X' dozens of times a day.
Answers live across a wiki, an intranet, and old emails, so employees don't know where to look and ask HR instead.
Different HR team members sometimes give slightly different answers to the same common question.
Employees don't have one obvious place to start, so simple requests turn into multi-step email threads.
Answers common employee questions by pulling from your combined HR knowledge sources (handbook, wiki, benefits guide) in one place.
Identifies whether a question belongs to HR, IT, or Finance and routes it to the correct internal contact or ticketing system.
Recognizes when a question falls outside the standard FAQ set and connects the employee to a live HR rep.
Where can I find my latest payslip?
Payslips are available in the payroll portal under 'My Pay' — I can send you the direct link. Want that?
Yes, and also, who do I talk to about a broken laptop charger?
That's an IT request — I've opened a ticket with IT Support for a replacement charger and sent you the payroll portal link as well.
This template comes pre-configured with everything you need to launch quickly.
Your agent doesn't replace your existing tools. It works with them.
Deploy agent on your WhatsApp number
Embed on specific pages and flow
Common questions about deploying the HR FAQ AI agent.
It's built to cover the everyday grab-bag of questions employees ask HR, including ones that actually belong to IT or Finance, and route them correctly.
This is a first-line helpdesk for quick, everyday questions across multiple topics, rather than a deep dive into specific policy clauses.
Once configured, everyone gets the answer sourced from the same connected knowledge base, removing that inconsistency.
Yes, via API it can create tickets in your ITSM or HR case management system directly from the conversation.
