Slow replies, unanswered queries, and inconsistent information cost you bookings and reviews. Robofy's AI agents handle guest inquiries, room reservations, and support across your website and WhatsApp, around the clock.
A guest messages at midnight asking about early check-in. Another wants to know if the spa is included. A third is comparing your property with three others and needs a quick answer on room rates. Your team is stretched. Response times slip. Bookings go to whoever replies first.
Slow responses to availability queries directly lead to booking drop-offs.
Staffing late-night support across multiple channels is expensive and hard to maintain.
Guests get different answers depending on who picks up the phone or answers the chat.
Wedding and group booking inquiries get lost in the noise of daily operations.
Handles room availability enquiries, captures guest preferences, dates, and requirements. Qualifies the inquiry and routes to reservations team or booking engine.
Answers questions about amenities, policies, dining, spa, transfers, and local area. Instantly and consistently.
Captures wedding, conference, and group booking enquiries and qualifies them before routing to your events or sales team.
Built for how hotel guests actually inquire. Not a generic support bot.
Whether you run a hotel chain, a resort group, or a serviced apartment brand, the agent adapts to how your guests inquire and what they need before they arrive.
Handles room availability, rate queries, and booking requests across multiple properties. Answers guest questions about amenities, dining, and check-in policies consistently at every hotel.
Captures booking enquiries for packages and activities, answers questions about spa, dining, and experiences, and qualifies group or wedding bookings before routing to your reservations team.
Handles long-stay enquiries, corporate rate requests, and lease or amenity queries for serviced apartment brands catering to business travelers and extended-stay guests.
Your agent doesn't replace your existing tools. It works with them.
Sync room availability and reservation data
Push event and group enquiries in real time
Deploy agent on your hotel's WhatsApp number
Embed on property pages and booking flow
Common questions from hotel chains deploying AI agents.
Yes. The agent can integrate with your Property Management System (PMS) or simply qualify the guest's requirement and check for general availability before handing off to your reservations team.
Yes. Robofy is built for hotel chains. A single agent deployment can manage enquiries, show property-specific amenities, and handle bookings for every location in your portfolio.
Definitely. Guests can use the agent via WhatsApp to ask about WiFi passwords, pool timings, room service menus, or checkout policies, freeing up your physical front desk team.
The agent identifies large group or event intent, qualifies the lead by asking for guest count and dates, and immediately routes the enquiry with the full transcript to your sales or corporate desk.
