Most restaurant chatbots just answer FAQs. Robofy's AI agents actually take action. Table reservations confirmed, menu questions answered, outlet-specific queries resolved, and banquet leads qualified. All across every location, every channel, around the clock.
What's on the menu today? Do you take reservations? Which outlet is near me? Is parking available? These questions come in on calls, WhatsApp, and your website. Simultaneously, across dozens of outlets. Every minute your staff spends answering them is a minute not spent on the guest in front of them.
Manual booking over calls is slow and error-prone during peak hours.
Staff can't handle guests and phone inquiries simultaneously.
Inquiries at night go unanswered, losing potential next-day bookings.
Different outlets give different info about menus or policies.
A restaurant chatbot is any automated conversational system guests can use to reach your restaurant through a website, WhatsApp, or another channel. The most basic ones answer the same ten questions on a loop. Helpful, but limited.
What Robofy builds is a restaurant chatbot that operates at the level of an AI agent. It does not just respond. It books tables, qualifies banquet leads, collects post-visit feedback, and syncs with your existing systems. The conversation looks the same to the guest. The outcome is completely different.
Handles booking intent, captures party size, date, time, and outlet preference. Confirms the reservation and notifies the right outlet. Works on website and WhatsApp.
Answers menu questions, outlet hours, parking, dietary options, and policies. Instantly and consistently across every location.
Captures banquet and private dining enquiries, qualifies the requirement, and routes to the right team.
Pre-built for how restaurant chains actually operate. Not a generic chatbot template.
Whether you run a full-service dine-in chain, a QSR network, or a cloud kitchen brand, the agent adapts to how your customers reach you and what they ask.
Handles table reservations, outlet-specific queries, and banquet or private dining enquiries across every location in your chain.
Answers menu questions, outlet locations, delivery options, and combo or offers queries instantly across dozens of outlets.
Handles order status queries, menu information, and bulk or catering enquiries for delivery-first brands operating across multiple kitchens.
Your agent doesn't replace your existing tools. It works with them.
Sync menu data, outlet info, and order context
Pull live menu and outlet data into agent responses
Push qualified leads and reservations in real time
Deploy agent on your WhatsApp number
Embed agent widget on any page
Common questions from restaurant chains deploying AI agents.
Yes. The agent is designed for multi-location chains. It can ask the customer which outlet they want to book at, check availability for that specific location, and confirm the reservation end-to-end.
Absolutely. You can train the agent to qualify large group bookings by asking for the number of guests, event date, and specific requirements before routing the high-value lead to your events team.
Yes. By training the agent on your digital menus or PDF price lists, it can answer specific questions about dishes, ingredients, dietary options, and current pricing for any outlet.
We focus on deep integrations with industry tools like Petpooja or Posist to ensure availability is synced and reservations are pushed directly into your existing workflow.
A restaurant chatbot is the name most people use for a conversational tool on a restaurant website or WhatsApp. Robofy builds what we call AI agents, which go further. Instead of just responding to questions, the agent takes actions: it books a table, qualifies a banquet lead, routes a complaint to the right team member. Same entry point as a chatbot, more capable under the hood.
No. Robofy handles the entire setup. We configure the restaurant chatbot for your outlets, train it on your menus and policies, and test every conversation flow before you go live. Most restaurant chains are live within a week, with no engineering work on your end.
