AI chatbot pricing
Chatbot Pricing Prevailing In The Market
You have two options for getting a chatbot: either create one specifically for your business or use one that's already made.
1. In-House chatbot Development Cost:
Now engineering an ai chatbot is not a task of one person that’s why this task demands seven to ten people to build a chatbot, including a project manager, a chatbot designer, a developer proficient in Python, JavaScript, and Node.js, a data scientist, and someone to oversee everything and ensure a smooth launch. The more people you hire for this purpose, the easier it will be to build a chatbot that meets the needs of your business.
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But not every business can afford such a dedicated team. So let's consider the key roles needed for in-house chatbot development:
- Chatbot Designer: Salary ranges from $38,000 to $91,000 per year, with a median salary of $58,792/year.
- Chatbot Developer: Salary ranges from $45,000 to $112,000 per year, with a median salary of $70,554/year.
- Data Scientist: Salary ranges from $78,000 to $205,000 per year, with a median salary of $126,040/year.
These salary estimates are based on the US labor market. By looking at the above salary as a business owner you can estimate how much money you need to pay to all these people to create a chatbot so obviously getting a chatbot developed from scratch is not something for small and medium-sized businesses.
2. Hiring a chatbot Agency:
When you see how much you'd pay in salaries, you might think about hiring a chatbot agency instead. Usually, it's cheaper because outsourcing is supposed to save you money. These agencies can make chatbots tailored to your business without you having to hire your own team.
However, there are some disadvantages to outsourcing as well. You won't have enough command of how things are done, and you might notice differences in quality and commitment.
On average, chatbot agencies charge between $10,000 and $50,000 for a simple project, but if your project is more complicated, it could cost even more.
3. Using chatbot as a Service Pricing:
While creating a custom chatbot sounds impressive, most businesses don't need such a complex solution for customer service or sales automation. Unless you're a major brand with vast resources, you can likely meet your needs with chatbot tools.
These tools are much cheaper, starting from $0, and offer various features, integrations, and customization options.
One such chatbot company that offers such low-cost chatbots is Robofy, our offer starts at $0 for chatbot free trials and goes up to 99$ per month and $559 yearly which encompasses tons of features, and a large of integration options.
Robofy AI chatbot Prices
|
Basic - Yearly |
Standard - Yearly |
Professional - Yearly |
Enterprise - Yearly |
| Price |
$99 |
$189 |
$279 |
$559 |
Robofy offers four subscription plans tailored to meet varying needs. The Basic plan, priced at $99 annually, provides fundamental features suitable for individuals or small businesses. The Standard plan, at $189 yearly, offers additional functionalities catering to more moderate requirements.
For those seeking advanced capabilities, the Professional plan, priced at $279 annually, presents a comprehensive set of tools. Finally, the Enterprise plan, priced at $559 per year, is designed for large-scale operations, offering robust features and extensive support.
Each plan is crafted to deliver value corresponding to its respective price point, ensuring flexibility and scalability for users across different organizational scales.
If in case you find that none of the above-mentioned plans goes according to your requirements or you are in need of a custom chatbot Robofy team is here to assist you with your business demands.
Chatbot cost-benefit analysis
|
Cost/Salary |
| Hiring customer support rep |
$32000/- Per Year |
| Hiring customer support manager |
$50000/- Per Year |
| Training costs |
Avg $4200/- Per hire |
| Office space costs ( Equipments, internet cost, utilities etc) |
Avg $13000/- Per employee |
| Total Cost |
Approx $96000/- year |
|
Vs
|
|
Price |
| Robofy chatbot cost |
Enterprise plan $559 year |
Every business is interested in knowing where they can reduce their operational cost, and the chatbot cost-benefit analysis is about that as AI chatbots aren't just about leveraging trendy technology; they are strategic decisions that have a significant impact on cost and efficiency. So, taking a look at some data will help you better understand how a cost-benefit analysis can be conducted for integrating an AI chatbot.
1. Cost Components:
-
a. Hiring Costs:
- Hiring customer support representatives: $32,000 per year
- Hiring customer support manager: $50,000 per year
- Training costs: Average $4,200 per hire
- These costs encompass the recruitment process, onboarding, and ongoing training required for the personnel. It's not just about the salaries you have to pay; it's the investment in finding and preparing the right human who can handle the needed task.
-
b. Operational Overheads:
- Office space costs (equipment, internet, utilities, etc.): Average $13,000 per employee
- Beyond salaries, there are infrastructure costs associated with providing a workspace for human employees. This includes not only physical space but also the technology and resources needed to perform their tasks effectively.
-
c. Total Cost:
- Summing up the above components, the total cost amounts to approximately $96,000 per year.
2. Robofy chatbot Pricing:
-
a. Robofy chatbot cost: Enterprise plan at $559 per year
- Compared to the significant expense of human resources, the cost of implementing an AI chatbot is remarkably low. Even if businesses opt for the higher-end plan, the annual expenditure remains minimal compared to traditional staffing costs.
-
b. Cost Savings:
- By adopting Robofy's chatbot solution, the potential savings are substantial. The difference between traditional human staffing costs and the expense of implementing an AI chatbot is staggering, amounting to approximately $95,440 per year.
-
c. Time and Efficiency:
- When assessing the benefits, it's important to look beyond just the money saved and consider the time and efficiency improvements. Take, for instance, AI chatbots such as "Robofy," which can manage numerous inquiries simultaneously, work round the clock without breaks, and maintain consistent service quality. This enhanced efficiency directly leads to happier customers and potentially higher revenues.
Conclusion:
To sum up, chatbot cost-benefit analysis clearly reveals the advantages of incorporating AI into business practices. It goes beyond mere cost-cutting; integrating AI promises enhanced efficiency, scalability, and customer satisfaction, thereby boosting overall business productivity.
Competitors of AI chatbot
When considering chatbot pricing models , it's crucial to evaluate various vendors in the market. Robofy stands out by ensuring that businesses of all sizes, from freelancers to large enterprises, find value in its powerful AI chatbot solution.
To provide a comprehensive comparison, we extensively reviewed competitors in the AI chatbot space. We assessed their capabilities, including chatbot development cost, and found Robofy to offer superior features and affordability.
For businesses seeking the best AI chatbot tool, it's essential to weigh factors such as customer support, integration options, and operational efficiency. Robofy excels in these areas, offering seamless integration with 10 websites, extensive user analytics, and unlimited chat replies.
Moreover, Robofy's feature-rich platform includes access to 10,000 web pages, customizable design options, and integration with WordPress via a dedicated plugin. With ChatGPT 3.5 and 4.0 powering tailored responses, businesses can enhance customer engagement and streamline operations.
While Robofy serves as a multipurpose AI chatbot, businesses focused on specific platforms may explore alternatives like Tidio, Chatfuel, and Manychat. By understanding their unique requirements and budget constraints, companies can make an informed decision regarding the cost of chatbot implementation.
| Chatbot provider |
Known for |
| Robofy |
Robofy allows small to medium businesses to quickly address customer queries on their websites with an AI chatbot. It integrates with multiple channels like WhatsApp, Gmail, and Zoom, enhancing customer reach. |
| Tidio |
Allows you to use chatbot on your website to enhance customer service. |
| Chatfuel |
It only allows chatbot for Facebook to help your business interact with facebook groups easily. |
| Manychat |
This chatbot can be used for marketing and services purposes. But it has its own set of limitations. |
AI chatbot pricing comparison of competitors
| Chatbot provider |
Pricing |
| Robofy |
Starts @ $19/month |
| Tidio |
Starts @ $29/month |
| Chatfuel |
Chatbot for Large business starts at $300/month |
| Manychat |
Starts @ $15/month |
Certainly! The pricing structure for the AI chatbot "Robofy" is designed to cater to businesses of varying sizes and needs. Let's break it down:
1. Basic Plan ($99/yearly):
- Targeted towards all types of digital freelancers.
- This plan offers only the most essential features suitable for freelancers who cater their services to a very specific group of clients.
-
Also, due to such a low yearly rate, this plan has no monthly package; despite the fact that it is priced at only $99 per year, it provides a very reasonable option for freelancers who are looking for such an affordable tool with all the necessary features.
With features designed to boost productivity and client satisfaction, the Basic package serves as an essential companion for freelancers seeking to elevate their professional endeavors.
2. Standard Plan ($29/monthly & $189/yearly):
- This plan is created for small-sized businesses.
-
With a monthly subscription price of $29 and a yearly subscription price of $189, it provides an affordable option to businesses that are concerned about budget or do not have enough budget to spend on an AI tool. In this package, the AI chatbot solution provides small businesses a comprehensive service for answering customer inquiries, automating tasks, and driving engagement across multiple channels.
Furthermore, this plan also supports small businesses in optimizing their operations, strengthening customer relationships, and staying competitive in today's dynamic market landscape.
3. Professional Plan ($39/monthly & $279/yearly):
- The target audience of this plan is medium-sized businesses and startups.
-
It offers enhanced capabilities at an affordable price of $39 per month & $279 per year. Aside from providing advanced features such as natural language processing, sentiment analysis, integration with third-party software, embedding options, and human handover, this package provides valuable insight into consumer behavior and enables businesses to deliver personalized customer experiences.
- Enterprise Plan ($99/monthly & $559/yearly):
- Tailored for large-scale businesses with extensive requirements.
-
As the monthly and yearly price of this package goes up to $99 and $559, it represents that businesses need to make a little higher investment because it is geared towards large-scale enterprises that serve large numbers of users as well.
Thus, the primary usefulness of the enterprise chatbot pricing package lies in its comprehensive suite of AI chatbot solutions designed to meet the demands of complex business environments and extensive customer interactions.
In summary, the chatbot pricing structure of Robofy caters to consider needs and demands of all businesses, offering varying levels of features and support at different price points to suit their specific requirements and budgets.
Factors that highly influence the chatbot pricing
Complexity and Features: As the chatbot gets more complex, with more topics it can talk about, a better understanding of language, and extra features like identifying feelings or speaking different languages, the cost goes up.
System Integrations: Connecting the chatbot to existing business systems like customer databases or sales software is important for it to work well, but it can make the price higher, especially if it needs extra technical procedure work to connect them.
Channel Integrations: How much does a chatbot cost also depends on how many places the chatbot will be, like websites, social media, or messaging apps. Each place might need different ways to connect the chatbot.
Data Preparation and Training: To make a chatbot smart, it needs to learn from data. This means gathering data, getting it ready, and teaching the chatbot using that data, which all costs money.
Continuous Learning: The chatbot has to keep learning to stay good at its job and handle new questions. This learning needs to happen regularly, which means spending money regularly.
Scalability: Making sure the chatbot can handle more users or do more things later can change how much a chatbot costs at the beginning and later on. Spending more money at first to plan for this can actually save money later.
Marketing and Promotion: Nowadays, the more a thing is shown to people, the higher its demand goes, and the more people know about it. So, it requires spending money to tell people about chatbots and get them to use it is also something to think about when planning the budget, which ultimately affects its cost.
Updates and Upgrades: Just like your phone or computer needs updates, the chatbot needs them too to stay useful, which is only possible with time-to-time upgradation. This means spending money on making it better and keeping it up to date.
Support and Troubleshooting: When things go wrong, or the chatbot needs help, someone has to fix it. This could be the people who made the chatbot or someone in your company, which adds to the cost of running it.
However, the above-mentioned criteria are not the only ones, there are other factors exist too that influence the chatbot pricing including whether it’s a customized chatbot or platform-based solution, or If the chatbot uses third-party APIs or services for additional capabilities, plus if the chatbot complies with regulations such as GDPR, HIPAA, or others relevant to the industry or geography.
We understand that chatbot costs and its technology play a significant role in the online business especially if you have an e-commerce website or a large service-based business that’s why we advise you to always calculate the value the chatbot pricing is offering in terms of business operations and user experience.
How are we different?
Robofy's workload optimizer is designed to make handling incoming conversations or tickets smoother. It works by automatically assigning new conversations to available agents on your team, making sure everyone's workload stays balanced. This helps keep response times quick and productivity high.
It's important to prioritize tickets or conversations based on urgency for efficient customer service. With Robofy, you can set priority levels for incoming tickets, so your team can focus on urgent issues while still managing other tasks effectively.
Robofy takes care of collecting important details from your clients during conversations, like their contact information, order numbers, or any specific issues they're dealing with.
If your team isn't available to respond to messages, Robofy can send an offline message to clients, letting them know. It can also collect their email addresses to ensure they get a response when your team is back online.
Robofy gives you detailed metrics about the conversations your team handles, including the total number per day, any missed conversations, how busy your team is at different times, how quickly they respond to messages, and how long it takes to resolve issues.
You can customize Robofy to match your brand identity, adjusting things like the chatbot's appearance, language, where it appears on your website, templates, and even its tone to fit your brand's personality.
Robofy provides training sessions to help you and your team make the most of the chatbot. These cover how to use the platform effectively, understanding its features, and best practices for delivering great customer service with the chatbot.
