01 — Introduction
Welcome to Robofy.ai
Your privacy is very important to us. Robofy.ai ("website", "site", "mobile app", "app",
"we", "us", "our") is committed to protecting your privacy.
We insist upon the highest standards for secure transactions and customer information
privacy. Please read the following Privacy Policy carefully before using this website.
02 — Website Visitors
Website Visitors
Robofy.ai collects non-personally-identifying information of the sort that web browsers and
servers typically make available, such as the browser type, language preference, referring
site, and the date and time of each visitor request. The purpose in collecting
non-personally identifying information is to better understand how visitors use our website.
Robofy.ai also collects potentially personally-identifying information like Internet Protocol
(IP) addresses for logged-in users.
We store and process your information, including address information and your mobile number
along with any financial data, using stringent security measures. As a visitor to our site
or mobile application, you are advised to read this Privacy Policy carefully.
03 — Collecting Personal Information
Gathering of Personally-Identifying Information
By creating an account and accessing the services provided by Robofy, you agree to the
collection and use of your data in the manner described in this Privacy Policy. If you have
any objections to your information being stored and processed, please do not use our website
or mobile app.
The information provided by the user may be used by the Company and its affiliates to:
- Send communications regarding the status of orders, offers, discounts, upcoming events,
advertisements, and relevant policies.
- Carry out internal purposes such as auditing, data analysis, and research to improve
services and customer communication.
You allow us to publish the content you create on this site indefinitely.
By accessing this website or mobile app you agree that Robofy.ai will not be liable for any
direct, indirect, or consequential loss, damages or compensation arising from the use of the
information and material contained in this website or from your access of other material on
the internet via links from this website.
We reserve the right to modify or amend any condition in this document, and any such changes
will be communicated to you via the website.
04 — Payment Gateway
Payment Gateway
Robofy uses a third-party payment processor to securely process your payment transactions.
The Payment Gateway's use of your personal information is governed by their respective
privacy policies, which may or may not contain privacy protections as comprehensive as our
Privacy Policy. We recommend reviewing the Payment Gateway's Privacy Policy if you wish to
learn more.
05 — Information You Provide
Information Provided By The User
- Name, business name, phone number, call logs, email, city, and business type provided at
the time of account registration, including content creation or sharing and messages or
communications.
- Information about users or data objects, groups, dates, locations, images, videos, and
PDF files, collected to run our services.
- Information about how you use our products, such as the types of content you view or
engage with, features you use, actions you take, persons or accounts with which you are
in contact, and the timing, frequency and duration of your activities.
- Purchase or transaction details to complement our advertising and transaction services.
06 — Retrieved Information
Retrieved Information and How We Use It
We collect information such as cookies, browsing data, device ID and network IP address from
computers, phones, connected TVs and other internet-connected devices that integrate with
our products, and we connect this information across different devices.
Google Analytics
Google Analytics is a web analytics service provided by Google Inc. Google uses the data
collected to monitor and explore the application, prepare reports on application activities,
and share them with other Google services. Google Analytics is subject to global privacy
laws and the application does not guarantee any protection against any data breach by such
an organization.
Promotion and Marketing
Data can be used to communicate or share special offers, newsletters, changes to the user or
privacy structure, and event-related communications such as order information, renewal
notifications, and reminders.
Customised Service
Data can be used to provide and improve services by providing customised features, tailoring
our sites to your interests, communicating with you in the case of password recovery and
policy changes, and sharing it with our partners and advertisers to provide the services you
request, as required by vendors, and to ensure compliance with applicable law.
07 — Sharing Data
Sharing Data with Third Parties
Having accurate information about you allows us to provide you with a smooth, efficient and
personalised experience. In particular, we may use the information collected about you
through the application to:
- Assist law enforcement as required by applicable law.
- Compile anonymous statistical data and analysis for internal use or with third parties.
- Create and manage your account.
- Provide you with targeted ads, coupons, newsletters, and other relevant information.
- Enable user-to-user communications.
- Complete and manage purchases, orders, payments, and other transactions.
- Personalise future visits to the app or website.
- Monitor and analyse usage and trends to enhance your experience.
- Notify you of updates to the app.
- Prevent fraudulent transactions and protect against criminal activity.
- Process payments and refunds.
- Respond to product and customer service requests.
- Resolve conflicts and disputes.
Sharing with Third-Party Applications
Data or information provided by users will be shared with third-party applications, websites
or other services that use or integrate our services to improve the quality of our offering.
Sharing for Law Enforcement
Data or information may be shared with any person for law enforcement purposes or under any
applicable law and regulation in response to legal requests, as specified under the
Information Technology Act, 2000 or any other relevant legislation.
08 — Cookies and Web Beacons
Cookies and Web Beacons
We use cookies, web beacons, tracking pixels and other tracking technologies in the app to
help customise the app and enhance your experience. When you access the app, your personal
information will not be collected using tracking technology unless you have provided it.
Most browsers are set to accept cookies by default. You can remove or discard cookies, but be
aware that such action may affect the availability and functionality of the application. You
may also modify your browser settings to notify you each time a cookie is used, allowing you
to accept or reject cookies on a case-by-case basis.
09 — Maintaining and Securing Data
Maintaining and Securing Data
- To ensure a well-protected environment, we periodically audit and update our policy to
protect the interests of all stakeholders.
- You may request access to your personal information, or request that we correct or
update outdated or incorrect personal information that we hold about you.
- If you have any questions or concerns regarding our privacy practices, please contact
the appropriate service provider.
- We take reasonable steps to securely delete or anonymise personal information when it is
no longer needed.
10 — Information Security Policy
Information Security Policy
- We use administrative, technical, and physical security measures to help protect your
personal information. While we have taken reasonable steps to secure the personal
information you provide to us, please note that no security measures are perfect or
impenetrable, and no method of data transmission can be guaranteed against interception
or misuse.
- Any information disclosed online may be subject to interception and misuse by
unauthorised parties. Nevertheless, we are committed to complying with the provisions of
the Information Technology Act 2000 and its 2008 Amendment, and to deploying maximum
effort, resources, security protocols, firewalls, and security software to protect and
preserve shared information.
11 — IT Act 2000
Information Technology Act 2000
- In accordance with the Information Technology Act 2000, the Information Technology
Amendment Act 2008, and the Right to Information Act, users who are citizens of India
may request and receive information about any personal data shared with third parties
for direct marketing purposes during the previous calendar year. To make such a request,
please submit it in writing using our contact information.
- If you are under the age of 18, an Indian citizen, and have a registered account in the
application, you have the right to request the removal of unwanted data that you have
publicly posted on the application. To request removal, please contact us with the email
address associated with your account. Please note that data may not be completely or
extensively removed from all our systems.
12 — Changes to this Policy
Changes to this Policy
Robofy reserves the right to make changes to this policy from time to time in order to
improve our privacy and data practices. Any such changes will be reflected on this page. We
encourage you to review the revised policy before continuing to use our services.