Knowledge (RAG)
Train an agent on a website, PDFs, spreadsheets and private documents so it answers from your client's own content.
Knowledge AgentResell AI agents under your own brand. They answer from your client's own knowledge, then go further: they call your client's APIs, capture leads, hand off to a person, and work on the website, on WhatsApp and on the phone.
14-day free trial, no credit card required
A RAG chatbot is a good start: it answers from your client's content. An AI agent keeps that knowledge and adds the tools to act on it.
| Topic | Knowledge chatbot (RAG) | AI agent on Robofy |
|---|---|---|
| What it knows | Answers from a website, documents or an FAQ. | The same knowledge, plus live business data fetched through APIs and MCP tools. |
| What it can do | Replies with text. | Looks up orders, checks availability, creates tickets and updates records through your client's systems. |
| What happens next | The conversation ends. | A structured lead is captured, your team is notified, workflows receive webhooks, and a person takes over when needed. |
| Where it works | Usually one website widget. | Website, WhatsApp and inbound phone calls. |
Each capability has its own page with the details, so you can see exactly what you are reselling.
Train an agent on a website, PDFs, spreadsheets and private documents so it answers from your client's own content.
Knowledge AgentRegister a client's API endpoint as a tool. The agent decides when to call it. Every tool is tested live before it can be saved.
Function tool callingReach CRM, ERP, e-commerce, booking, support, inventory and payment systems, or any custom app that exposes an HTTPS API. No connector code to deploy.
Connect your APIsAdd an MCP server, verify the connection, review the tools it exposes and enable it for the agents that need it.
MCP integrationSend Lead Capture, Human Handoff and Session End events to your HTTPS endpoint, with optional HMAC-SHA256 signing.
AI agent webhooksTurn conversations into structured lead records, notify up to five teammates by email, download reports and connect Google Sheets.
AI lead captureSet escalation triggers in plain English. Your team receives the customer details, the reason and an AI summary by email.
Human handoffSee intent, sentiment, outcomes and customer ratings for every conversation, and find what the agent does not know yet.
Conversation intelligenceExamples of conversations an agent can handle. What it can do for a given client depends on the APIs and tools that client connects.
Customer "Where is my order #12452?"
The agent calls the order API, retrieves the status and replies with the delivery date.
Customer "Can I book an appointment for Friday afternoon?"
It checks availability through the booking API and confirms the slot.
Customer "My product stopped working. Please raise a support request."
It creates a ticket through the support API and returns the ticket number.
Visitor "I would like a quote for my business."
The agent collects the details, saves a structured lead and notifies the team.
Add the chat widget with a script tag or an iframe, and match it to the client's site.
Website widgetWhatsApp integration and setup support are included on every reseller plan.
WhatsApp AI agentsVoice AI agents answer inbound calls, and are included on every reseller plan.
AI voice agentsEverything above runs inside your own branded panel. Clients see your agency, not Robofy.
What agencies ask before reselling AI agents.
A white label AI agent is an AI agent built on a platform you resell under your own brand. Your clients see your logo, colours and domain, not the platform behind it. With Robofy, the agent can answer from a client's own knowledge base and also take actions: call the client's APIs, capture leads, hand a conversation to a person and work on the website, WhatsApp and the phone.
A chatbot mainly answers questions from content such as a website, documents or an FAQ. An AI agent starts from the same knowledge but can also act: it can look up an order, check availability or create a ticket through your client's APIs, send events to your workflows, capture a structured lead and escalate to a human. On Robofy both run on the same platform, so you can start with a chatbot and add actions later.
Yes. With function tool calling you register one of your client's API endpoints as a tool and describe when the agent should use it. The agent decides when a conversation needs it, calls the endpoint and uses the response in its reply. You build each tool in four steps and run a live test, and a tool cannot be saved until that test passes. The endpoint must be reachable over public HTTPS; a system that only listens on a private network needs a public, authenticated endpoint in front of it first.
Yes. You add an MCP server at the project level, test the connection, review the tools the server returns and then enable it for a specific AI agent. Robofy acts as the MCP client, and your MCP server stays the source of the tools and permissions. STDIO and HTTP/SSE configurations are supported.
AI agents can work on a website through the chat widget (added with a script tag or an iframe), on WhatsApp, and on inbound phone calls through voice agents. WhatsApp integration and setup support, and voice AI agents, are included on every reseller plan. Check the reseller pricing page for what each plan includes.
Lead capture stores structured lead records, notifies up to five teammates by email, lets you download reports and can connect to Google Sheets. Webhooks send Lead Capture, Human Handoff and Session End events to your HTTPS endpoint, with optional HMAC-SHA256 signing so your endpoint can verify each request.
You set human handoff triggers in plain English. When one is met, your team gets an email with the customer's details, the reason for the handoff, the preferred contact channel and an AI summary of the conversation.
Yes. Reseller accounts let you add your logo, colours and custom domain so clients only see your brand, give every client a separate workspace and set your own prices. A custom domain is available on every paid reseller plan.
Yes. You can start a 14-day free trial with no credit card required. There is no free plan on the main platform.
Robofy accounts are hosted in Europe (Ireland). The agents run on Google Gemini and OpenAI models. Robofy works to GDPR requirements, and a Data Processing Agreement is available to download and sign in the Trust Center.
Try the platform for 14 days, with no credit card, then white label it for your clients.