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WooCommerce AI Chatbot

The AI Chatbot Built for WooCommerce Stores

Robofy reads your entire WooCommerce product catalogue and site content, then answers every visitor question accurately - product specs, shipping times, return policies, order status, and product recommendations. No scripts. No manual Q&A to maintain.

Start Free Trial See WordPress Plugin
Reads your product catalogue automatically Works with every WooCommerce theme Live in under 5 minutes
What a WooCommerce Shopper Asks - and What Robofy Answers

Shopper: Does this come in size XL in blue?

Robofy: Yes, the Blue XL is in stock. Here is the direct link to add it to your cart.

Shopper: What is your return policy?

Robofy: You can return any item within 30 days for a full refund. Here is how to start a return.

Shopper: Where is my order?

Robofy: Orders typically dispatch within 2 business days. Check your confirmation email for your tracking link.

65%
Reduction in Support Tickets
24/7
Store Coverage
50+
Languages Supported
5 min
Setup Time
Use Cases

What WooCommerce Shoppers Ask Every Day

Every question in this list is handled automatically when Robofy is trained on your store content.

Product Questions

Dimensions, materials, colour options, size guides, compatibility, stock availability, and product variants. Robofy reads your product pages and answers accurately every time.

Product questions guide →

Shipping and Returns

Delivery times, carrier options, international shipping costs, return windows, refund processes, and exchange policies - all answered from your actual policy content.

Shipping and returns guide →

Order Status (WISMO)

"Where is my order?" is the single most common WooCommerce support question. Robofy handles it using your shipping policy content, cutting this category from your support queue.

WISMO chatbot guide →

Product Recommendations

A shopper says "I need a gift for someone who runs marathons, budget around $50." Robofy reads your catalogue and suggests exactly the right items with direct product links.

Product recommendation guide →

Pre-Sales Assistance

Visitors often hesitate before purchase because of specific unanswered questions. Robofy answers them at the moment of decision, reducing cart abandonment and increasing conversion without extra ad spend.

Pre-sales chatbot guide →

Lead Capture

For stores with a consultation or custom order element, the chatbot qualifies visitors, captures contact details, and routes enquiries to your sales team or CRM via Zapier or the Robofy API.

Agency and lead capture guide →
How It Works

Trained on Your Store, Not Generic Data

Most chatbots answer from a fixed script you build manually. When your products change, the bot breaks. Robofy uses Google Gemini with Retrieval-Augmented Generation to read your actual WooCommerce content before answering every question.

Publish a new product, update your return policy, or change your shipping rates - Robofy re-crawls your store on schedule and stays current without you touching the chatbot settings.

See the WordPress Plugin
1

Install the WordPress plugin

Search Robofy in the WordPress plugin directory and install in one click. Works with WooCommerce immediately.

2

Robofy crawls your store

Product pages, descriptions, categories, policies, FAQs, and shipping information are indexed automatically. No manual data entry.

3

Configure the widget

Match the chatbot to your store colours, set a greeting, and configure lead capture fields if needed. Done in minutes.

4

Go live and review

The chatbot appears on your store immediately. Review conversations, see unanswered questions, and improve your content from the dashboard.

Theme Compatibility

Works With Every WooCommerce Theme

The Robofy plugin installs independently of your theme. No theme edits, no conflicts. Here is how it works alongside the most popular WooCommerce themes.

Flatsome

Robofy indexes content built with Flatsome's UX Builder. Rich product page content, custom sections, and popup layouts are all crawled and made available to the chatbot.

WoodMart

WoodMart's AJAX filtering helps shoppers narrow results. Robofy adds the conversational layer that answers the specific question a shopper still has after filtering.

Astra

Astra's async-loading design keeps Core Web Vitals scores strong. Robofy loads the same way - deferred and non-blocking - so Astra's performance advantage is preserved.

Kadence

Kadence Blocks accordion and tab content is rendered as standard HTML. Robofy indexes it fully, so structured product FAQs built with Kadence Blocks become chatbot knowledge.

Blocksy

Blocksy's lightweight build makes it a favourite for performance-focused stores. Robofy's deferred script load complements this, adding AI support with zero impact on page speed scores.

Porto, Divi, and Others

Porto, Divi, GeneratePress, OceanWP, Storefront, and any other WooCommerce-compatible theme all work with Robofy. If it renders standard HTML, the chatbot can index it.

For Agencies

Managing WooCommerce Stores for Clients?

If you build or maintain WooCommerce stores for clients, Robofy can be deployed under your own brand as a white-label managed service. Set up once, deploy across every client site, and bill a monthly retainer for AI-powered store support.

  • White-label branding - your logo and colours
  • Manage all client chatbots from one dashboard
  • Set your own monthly service pricing
  • Deploy on new client sites in under 30 minutes
Agency and Reseller Guide See Reseller Plan
What Agencies Package and Sell
  • AI customer support chatbot for WooCommerce
  • WooCommerce product recommendation assistant
  • Order status and WISMO automation
  • Pre-sales conversion chatbot
  • Lead capture and CRM routing

Add AI Support to Your WooCommerce Store Today

Free plan. No credit card. Trained on your store content in minutes.

Start Free Trial See WordPress Plugin
FAQ

WooCommerce AI Chatbot - Common Questions

Does Robofy work with WooCommerce product pages?
Yes. The Robofy crawler indexes WooCommerce product pages, descriptions, categories, and any custom fields or attributes you have set up. The chatbot can answer questions about specific products, compare items, and recommend options based on your catalogue.
Can it handle product variant questions like size and colour?
Yes. If your WooCommerce product pages include variant information (size charts, colour options, stock levels per variant), Robofy indexes that data and answers questions about specific variants accurately. The more detail you include on your product pages, the better the chatbot's answers.
What happens when I add new products to my store?
Robofy re-crawls your store on your chosen schedule - daily (Enterprise), weekly (Pro), or monthly (Starter). You can also trigger a manual re-crawl from your dashboard any time you publish significant new products or content. The chatbot stays current without any manual updates to the bot configuration.
Which WooCommerce themes does it work with?
All of them. The Robofy chatbot is injected as a floating widget via the WordPress plugin and runs independently of your theme. It has been confirmed to work with Flatsome, WoodMart, Astra, Porto, Blocksy, Kadence, Divi, Elementor-based themes, GeneratePress, OceanWP, and every other major WooCommerce theme.
Can it answer order status questions?
The chatbot answers policy-based WISMO questions immediately - shipping timeframes, tracking link locations, dispatch windows, and what to do if an order has not arrived. For real-time per-order lookups, this can be extended via the Robofy API or a Zapier integration with your WooCommerce order management system.
Is there a free plan for WooCommerce stores?
Yes. Robofy has a free plan that includes 2 chatbots, 1,500 AI credits, and up to 5 training pages. This is enough to deploy a basic product support chatbot on a small WooCommerce store. Paid plans increase the number of credits, training pages, and chatbots to suit stores of any size.

Robofy Logo By Robofy | Last Updated: March 14, 2026