Welcome to Robofy. Your order is extremely important to us. Robofy ('website', 'Web Site', 'site' ’mobile app’, ’app’, 'we', 'us', 'our') is committed to protecting your rights to the cancellation of services at any given point of time.

We would never like to cancel your order. However, we reserve the rights to cancel your order at any given point in time.

Cancellation by Robofy

We may cancel your order in case we are not able to serve you the products you have purchased. We will cancel your subscription and will refund all outstanding dues.

We may cancel your order if we find any discrepancy in the process.

We may cancel your order if we find any misuse of our system.

We may cancel your order and block your services if we find use of any pornographic or abusive or illegal activities performed by your account.

You shall be informed about cancelled orders via an SMS or an Email.

Cancellation by User

If an item doesn't work the way it should and can't easily be fixed you are entitled to a refund of the item. This includes situations where the item has a problem that would have stopped you from buying it if you'd known about the problem in the first place.

However, the cancellation will NOT be processed in the following cases:

  • If you have downloaded the source code.
  • you don't want it after you've downloaded it;
  • you simply change your mind;
  • you bought an item by mistake;
  • you do not have sufficient expertise to use the item;

All queries related to cancellation should be addressed on Cancellation and subsequent refund may take up to 15 days.

In case of any refunds, the money will be refunded via NEFT mode only.

Refund Policy

We value our customers' satisfaction and strive to provide the best experience with Robofy AI Chatbot. To make your purchase more enticing, we now offer a 14-day, no-questions-asked refund guarantee. If you are not completely satisfied with your purchase, you can request a refund within 14 days of the original purchase date.

One Time Fee & Refunds

One-time End Product fees are generally non-refundable. However, if you believe that your payment was charged in error, you can provide written notice to our Customer Support and request a cancellation of your fee. To initiate the refund process, please email us at within 14 days of the original purchase date.

Before purchasing Robofy, we recommend reviewing our refund policy. Once you have made a purchase, the payment for the product is generally non-refundable. However, with our new 14-day refund guarantee, you have the opportunity to request a refund within 14 days of the original purchase date. Please note that this policy is in place due to the nature of our chatbot, which involves crawling websites and utilizing the services of OpenAI. Despite these limitations, we want to ensure your satisfaction and provide you with the option for a refund within the specified timeframe.

We encourage you to thoroughly evaluate Robofy's features and specifications, and reach out to our customer support team with any questions or concerns before making the purchase. Our team is ready to assist you with any queries or issues you may encounter while using Robofy.

Subscription Fee & Refunds

You have the flexibility to stop and cancel your Subscription Services at any time. If you decide to cancel, the cancellation will take effect immediately upon your request. However, please be aware that the cancellation of the Subscription Fee will be effective starting from the next Renewal Period. In other words, your subscription will be canceled at the end of the period for which you have already made payment.

To ensure a smooth cancellation process and avoid any future charges, we recommend submitting your cancellation request at least 7 business days before the expiration of the current Subscription period.

Resolving disputes

If you find yourself in a situation where you and Robofy cannot reach an agreement regarding a refund, you have the option to raise a dispute and request an investigation. We will carefully consider all available information and make a decision based on the merits of the case. Please understand that our decision regarding refunds is final.

We value your feedback and strive to improve our services continuously. If you have any questions or require further assistance, please don't hesitate to contact our customer support team.

Robofy Logo By Robofy | Last Updated: June 12, 2023