Capture Leads From AI Chatbot Conversations
Robofy answers website enquiries, collects the information your business needs, and turns each captured enquiry into structured lead data - then emails it to the people who need to act.
For sales and service teams that need each new enquiry, its context, and the right follow-up team notified immediately.
“I need a quote for 25 users.”
Intent detected“I need a quote for our team.”
“We need pricing for 25 locations.”
Intent, scope, and timing are ready for the next conversation.
What Is an AI Lead Capture Chatbot?
An AI lead capture chatbot collects contact details and useful enquiry information through a conversation instead of relying only on a fixed form. It can understand what a visitor is looking for, ask for relevant missing information, and organise the answers into a structured lead record.
With Robofy, you decide what information matters to your business, control the instructions your AI Agent follows while capturing leads, and choose up to five people who should receive every captured lead by email.
Don't just capture who they are.
Capture what they need.
Turn Conversation Context Into Structured Lead Data
As visitors talk with your AI Agent, Robofy can collect the information your team needs and organise it into fields that are easier to review and follow up.
Tell Robofy What Your Team Needs to Know
Every business qualifies enquiries differently. Configure the outcome your AI Agent should work toward and the information your team wants available for follow-up.
Tell us about your business
Describe your business, products or services, and the types of enquiries your AI Agent typically handles.
What should your agent drive visitors to do?
Select the primary outcome your AI Agent should work toward with relevant enquiries.
These are examples of the kinds of outcomes you can configure. The exact options depend on your Lead Capture setup.
Information your agent will collect
Select the fields your AI Agent should gather from relevant enquiries. Configured fields become part of each captured lead record.
Review and Edit How Your AI Captures Leads
Robofy prepares lead-capture instructions from your configuration. You can review and edit the Lead Capture System Prompt to adjust how your AI Agent gathers the information your business needs.
Generated from your Lead Capture configuration. Edit at any time to match your process.
Capture the Details Your Follow-Up Depends On
Lead records can contain the contact details, enquiry context, and metadata your team needs to understand where the lead came from and what they asked for.
Fields available depend on the Lead Capture configuration and information shared during the conversation.
Keep Leads Organised - and Your Team Informed
Review captured leads inside Robofy and email each new enquiry to up to five people with the context they need for follow-up.
| Buyer Name | Phone | Business Type | Location | Product / Service Required | Source | Created At |
|---|---|---|---|---|---|---|
| Alex Mercer | +91 •••• ••421 | Software Co. | Mumbai | Enterprise consultation | Website | Today, 10:14 AM |
| Priya Desai | +44 •••• ••839 | Service Agency | London | Custom development | Website | Today, 09:02 AM |
| Sam Okonkwo | +1 •••• ••517 | Distributor | Lagos | Bulk supply enquiry | Website | Yesterday |
| Wei Lin | +86 •••• ••203 | Manufacturer | Shanghai | System integration | Website | Yesterday |
| Maria Santos | +55 •••• ••774 | Consultancy | São Paulo | Project scoping | Website | 2 days ago |
Illustrative data - not real customer information.
Route Captured Leads to the People and Tools That Need Them
Review in Robofy
Keep captured enquiries and their structured information available inside the Lead Capture dashboard.
Notify up to 5 People
Choose up to five email addresses in Lead settings. Every new captured lead is sent with the visitor details and conversation context.
Link Google Sheets
Connect Google Sheets so captured lead information can be available in a spreadsheet your team already works with.
Lead Capture can also trigger an AI Agent Webhook so your own integration can send the captured information into other systems.
Explore AI Agent WebhooksFrom Website Enquiry to Follow-Up Ready Lead
See the Lead Capture workflow from configuration to a structured lead delivered to your team.
Define What Matters
Tell Robofy what your business needs to learn from an enquiry and what information should be captured for follow-up.
Lead Capture That Adapts to Different Enquiries
Different businesses qualify enquiries differently. Configure exactly what your team needs to know.
B2B Sales
Collect the context a sales team needs before reaching out - company, requirement, scope, and timeline alongside contact details.
- Company
- Requirement
- Project Scope
- Timeline
- Location
- Contact
These are example fields. Your configuration defines what is collected.
Service Businesses
Understand the service required, location, and project details before the first call - so your team arrives prepared.
- Service Required
- Location
- Project Details
- Preferred Contact
- Timeline
These are example fields. Your configuration defines what is collected.
Software & Technology
Qualify leads by use case, team size, and existing systems - so your sales team knows the fit before the demo.
- Company
- Use Case
- Team Size
- Current System
- Integration Needs
- Timeline
These are example fields. Your configuration defines what is collected.
Distributors & Commerce
Capture product interest, quantity, and delivery location alongside business type so your team has the enquiry detail they need.
- Product Interest
- Quantity
- Specifications
- Delivery Location
- Business Type
- Contact
These are example fields. Your configuration defines what is collected.
Give Your Team the Enquiry Before They Make the Call
Know What the Visitor Needs
The requirement is captured alongside the contact information, so your team has context before starting the follow-up conversation.
Reduce Repetitive Qualification
Information already collected by the AI Agent can give your team a better starting point, so the next conversation continues from where the last one left off.
Notify the Right People Immediately
Choose up to five notification addresses so each new captured enquiry reaches the people who need to follow up, with its full context attached.
Prefer Collecting Details Before the Conversation?
Robofy also supports a configurable pre-chat form when you want visitors to provide essential information before opening the chat. Conversational lead capture and the pre-chat form are separate approaches - you choose which fits your workflow.
Frequently Asked Questions
Straightforward answers about how conversational lead capture works in Robofy.
What is an AI lead capture chatbot?
An AI lead capture chatbot gathers contact details and useful enquiry information through a website conversation, then organises the captured information into structured lead data for follow-up.
How does Robofy capture leads from conversations?
Robofy's AI Agent uses the conversation and your Lead Capture instructions to gather the information your business needs. Captured information is then organised into lead data inside Robofy.
Can I choose what information the AI collects?
Yes. Your Lead Capture setup defines the information your business wants the AI Agent to collect from relevant enquiries.
Can I edit how the AI captures lead information?
Yes. Robofy generates a Lead Capture System Prompt from your configuration, and you can review and edit those instructions.
Do visitors have to fill out a form?
No. Lead information can be gathered through the AI conversation. Robofy also supports a pre-chat form when you prefer to collect information before the conversation begins.
Can Robofy send leads to Google Sheets?
Yes. The Lead Capture dashboard includes an option to link Google Sheets for captured lead information.
Can Robofy email new leads to my team?
Yes. Turn on Email notifications in Lead settings and add up to five email addresses. Each time the AI Agent captures a new lead, Robofy emails the configured recipients the lead details and conversation context.
Can I download captured leads?
Yes. The Lead Capture dashboard provides a Download Report option so you can work with captured lead information outside Robofy.
Can I send captured leads to another system?
Robofy supports a Lead Capture event through AI Agent Webhooks. You can use that webhook in your own integration to send captured lead information into other systems.
Give Your Sales Team More Than a Name and Phone Number
Capture what the visitor needs, keep the useful enquiry details together, and give your team better context for the next conversation.