RobofyThe Restaurant Chatbot Built to Work Like an AI Agent
Most restaurant chatbots just answer FAQs. Robofy's AI agents actually take action. Table reservations confirmed, menu questions answered, outlet-specific queries resolved, and banquet leads qualified. All across every location, every channel, around the clock.
Your Staff Is Answering the Same Questions on Repeat
What's on the menu today? Do you take reservations? Which outlet is near me? Is parking available? These questions come in on calls, WhatsApp, and your website. Simultaneously, across dozens of outlets. Every minute your staff spends answering them is a minute not spent on the guest in front of them.
Booking Friction
Manual booking over calls is slow and error-prone during peak hours.
Peak Hour Jam
Staff can't handle guests and phone inquiries simultaneously.
After-Hours Loss
Inquiries at night go unanswered, losing potential next-day bookings.
Inconsistent Quality
Different outlets give different info about menus or policies.
What Is a Restaurant Chatbot (and When Does It Become an AI Agent)?
A restaurant chatbot is any automated conversational system guests can use to reach your restaurant through a website, WhatsApp, or another channel. The most basic ones answer the same ten questions on a loop. Helpful, but limited.
What Robofy builds is a restaurant chatbot that operates at the level of an AI agent. It does not just respond. It books tables, qualifies banquet leads, collects post-visit feedback, and syncs with your existing systems. The conversation looks the same to the guest. The outcome is completely different.
Three Agents. Every Customer Touchpoint Covered.
Table Reservation Agent
Handles booking intent, captures party size, date, time, and outlet preference. Confirms the reservation and notifies the right outlet. Works on website and WhatsApp.
- I want to book a table for 4 this Saturday
- Do you have availability at your Covent Garden outlet?
- Can I modify my existing reservation?
Customer Support Agent
Answers menu questions, outlet hours, parking, dietary options, and policies. Instantly and consistently across every location.
- Do you have a vegan menu?
- What time does the Koramangala outlet close?
- What is your cancellation policy?
Enquiry and Lead Agent
Captures banquet and private dining enquiries, qualifies the requirement, and routes to the right team.
- I want to book for a corporate dinner for 40 people
- Do you do birthday party setups?
- What are your banquet packages?
Readymade Agent Blueprints for Restaurant Chains
Pre-built for how restaurant chains actually operate. Not a generic chatbot template.
Built for Every Format of Restaurant Chain
Whether you run a full-service dine-in chain, a QSR network, or a cloud kitchen brand, the agent adapts to how your customers reach you and what they ask.
Casual and Fine Dining Chains
Handles table reservations, outlet-specific queries, and banquet or private dining enquiries across every location in your chain.
- I want to book a table for 6 this Friday at your Juhu outlet
- Do you have a private dining room for corporate events?
- What is your cancellation policy for reservations?
QSR and Fast Food Chains
Answers menu questions, outlet locations, delivery options, and combo or offers queries instantly across dozens of outlets.
- What is the nearest outlet to Connaught Place?
- Do you have a kids meal or combo offer this week?
- What are your delivery timings on weekends?
Cloud Kitchens and Delivery Brands
Handles order status queries, menu information, and bulk or catering enquiries for delivery-first brands operating across multiple kitchens.
- Do you deliver to Whitefield? What is the minimum order?
- I want to order food for a 50-person office lunch
- Is your biryani available in a diet or low-calorie version?
Tools Your Agent Connects With
Your agent doesn't replace your existing tools. It works with them.
Petpooja
Sync menu data, outlet info, and order context
Posist
Pull live menu and outlet data into agent responses
Google Sheets
Push qualified leads and reservations in real time
WhatsApp Business
Deploy agent on your WhatsApp number
Your Website
Embed agent widget on any page
Everything you need to know
Common questions from restaurant chains deploying AI agents.
Can the agent handle table reservations for multiple locations?
Yes. The agent is designed for multi-location chains. It can ask the customer which outlet they want to book at, check availability for that specific location, and confirm the reservation end-to-end.
Does it support banquet or bulk order inquiries?
Absolutely. You can train the agent to qualify large group bookings by asking for the number of guests, event date, and specific requirements before routing the high-value lead to your events team.
Can the agent show our food menu and pricing?
Yes. By training the agent on your digital menus or PDF price lists, it can answer specific questions about dishes, ingredients, dietary options, and current pricing for any outlet.
Does it integrate with our existing POS or reservation system?
We focus on deep integrations with industry tools like Petpooja or Posist to ensure availability is synced and reservations are pushed directly into your existing workflow.
What is a restaurant chatbot and how is it different from an AI agent?
A restaurant chatbot is the name most people use for a conversational tool on a restaurant website or WhatsApp. Robofy builds what we call AI agents, which go further. Instead of just responding to questions, the agent takes actions: it books a table, qualifies a banquet lead, routes a complaint to the right team member. Same entry point as a chatbot, more capable under the hood.
Do I need technical skills to set up an AI chatbot for my restaurant?
No. Robofy handles the entire setup. We configure the restaurant chatbot for your outlets, train it on your menus and policies, and test every conversation flow before you go live. Most restaurant chains are live within a week, with no engineering work on your end.