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Trusted by multi-speciality networks

Your Patients Shouldn't Wait on Hold Just to Book an Appointment

Appointment requests, doctor availability, treatment queries. Your patients need quick answers and your staff has more important things to do. Robofy's AI agents handle patient enquiries and appointment booking for clinics and healthcare chains.

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Appointment Booking Agent
Clinic AI Agent
The Problem

Your Reception Is a Bottleneck Your Patients Feel Every Day

A patient calls to book an appointment. The line is busy. They call back twice. By then they've looked up another clinic. Meanwhile your reception staff is simultaneously handling walk-ins, insurance queries, and prescription requests. The phone just keeps ringing.

Booking Delays

Phone lines are often clogged, leading to frustrated patients and missed appointments.

Repetitive Inquiries

Staff spends hours answering the same questions about hours, fees, and insurance.

After-Hours Gap

Patients often want to book in the evening, but no one is there to take the call.

Staff Burnout

Receptionists are overwhelmed juggling physical patients and constant phone calls.

Healthcare Strategy

Three Agents. From First Enquiry to Confirmed Appointment.

Appointment Booking Agent

Captures patient requirement, preferred doctor, date, time, and clinic location. Confirms the appointment and sends reminders.

Sample triggers:
  • I need to book an appointment with a dermatologist
  • Is Dr. Sharma available this Thursday?
  • Can I reschedule my appointment to next week?
View Blueprint

Patient Support Agent

Answers questions about doctors, services, fees, clinic hours, insurance, and location across every branch.

Sample triggers:
  • Do you accept Apollo insurance?
  • What are your consultation fees for a general physician?
  • Which clinic is closest to Andheri?
View Blueprint

New Patient Enquiry Agent

Captures new patient interest, qualifies the requirement, and routes to the right clinic or specialist team.

Sample triggers:
  • I'm looking for a good orthopedic in Bangalore
  • Do you offer second opinion consultations?
  • I need a full body health checkup. What packages do you have?
View Blueprint
Blueprints

Readymade Agent Blueprints for Clinics and Healthcare

Built for how patients actually enquire. Not a generic healthcare chatbot.

Appointment Booking Agent
Patient Support and FAQs Agent
New Patient Enquiry Agent
Clinic Types

Built for Every Type of Healthcare Chain

Whether you run a multi-specialty network, a dental chain, or an aesthetics clinic group, the agent adapts to your workflows and patient journey.

Multi-Specialty Clinics

Routes patients to the right specialist, handles cross-department scheduling, and answers insurance and fee queries across all locations.

Sample queries:
  • I need a cardiologist at your Pune branch
  • Do you accept Star Health insurance?
  • What is the wait time for a general physician today?

Dental Chains

Books dental appointments for the right dentist at the right branch, answers treatment queries, and qualifies leads for high-value procedures.

Sample queries:
  • How much does a dental implant cost?
  • I want to book a cleaning and checkup this Saturday
  • Do you do braces for adults?

Aesthetics and Skin Clinics

Captures consultation requests, explains treatment packages, and qualifies leads for procedures like laser, fillers, and skin care programs.

Sample queries:
  • What is the cost of laser hair removal for full body?
  • I want to book a Botox consultation
  • Do you offer anti-acne treatment packages?

Works With the Tools Your Clinic Already Uses

Your agent doesn't replace your existing tools. It works with them.

P

Practo

Sync doctor availability and appointment slots

G

Google Sheets

Capture new patient enquiries in real time

W

WhatsApp Business

Deploy on your clinic's WhatsApp number

W

Your Website

Embed on doctor pages and service pages

Your Patients Deserve Fast Answers. Your Staff Deserves Fewer Interruptions.

AI agents built for clinics and healthcare chains. Handling appointments, enquiries, and patient support across every location.

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FAQ

Everything you need to know

Common questions from clinic chains deploying AI agents.

Is patient data secure and compliant?

Yes. Security is our top priority. We follow industry best practices for data encryption and PII (Personally Identifiable Information) handling to ensure patient data remains confidential and secure.

Can the agent handle multi-specialty and multi-doctor scheduling?

Yes. The agent can route patients to the right specialist based on their requirements or symptoms across all your clinic locations, managing complex calendars with ease.

Does the agent replace our clinic receptionists?

No. It augments them. By handling routine inquiries, FAQ, and basic bookings, it allows your front-desk team to focus on high-touch patient care and managing physical clinic operations.

Can patients change or cancel appointments through the agent?

Yes. The agent can verify the patient's identity, check current bookings, and process rescheduling or cancellation requests based on your clinic's specific policies.

Does this work for dental clinic chains?

Yes. The agent is trained on your dental service menu and can handle queries about procedures like scaling, root canals, braces, and implants. It books the right dentist at the right branch, answers cost queries, and captures leads for high-value treatments before routing to your team.

Can aesthetics and skin clinics use this for lead capture?

Yes. For aesthetics and dermatology clinics, the agent captures interest in treatments like laser, Botox, fillers, and skin care packages. It explains the consultation process, qualifies the lead, and books the initial appointment. High-value enquiries are routed to your clinic coordinators with full context so they can follow up without starting from scratch.