Appointment requests, doctor availability, treatment queries. Your patients need quick answers and your staff has more important things to do. Robofy's AI agents handle patient enquiries and appointment booking for clinics and healthcare chains.
A patient calls to book an appointment. The line is busy. They call back twice. By then they've looked up another clinic. Meanwhile your reception staff is simultaneously handling walk-ins, insurance queries, and prescription requests. The phone just keeps ringing.
Phone lines are often clogged, leading to frustrated patients and missed appointments.
Staff spends hours answering the same questions about hours, fees, and insurance.
Patients often want to book in the evening, but no one is there to take the call.
Receptionists are overwhelmed juggling physical patients and constant phone calls.
Captures patient requirement, preferred doctor, date, time, and clinic location. Confirms the appointment and sends reminders.
Answers questions about doctors, services, fees, clinic hours, insurance, and location across every branch.
Captures new patient interest, qualifies the requirement, and routes to the right clinic or specialist team.
Built for how patients actually enquire. Not a generic healthcare chatbot.
Whether you run a multi-specialty network, a dental chain, or an aesthetics clinic group, the agent adapts to your workflows and patient journey.
Routes patients to the right specialist, handles cross-department scheduling, and answers insurance and fee queries across all locations.
Books dental appointments for the right dentist at the right branch, answers treatment queries, and qualifies leads for high-value procedures.
Captures consultation requests, explains treatment packages, and qualifies leads for procedures like laser, fillers, and skin care programs.
Your agent doesn't replace your existing tools. It works with them.
Sync doctor availability and appointment slots
Capture new patient enquiries in real time
Deploy on your clinic's WhatsApp number
Embed on doctor pages and service pages
Common questions from clinic chains deploying AI agents.
Yes. Security is our top priority. We follow industry best practices for data encryption and PII (Personally Identifiable Information) handling to ensure patient data remains confidential and secure.
Yes. The agent can route patients to the right specialist based on their requirements or symptoms across all your clinic locations, managing complex calendars with ease.
No. It augments them. By handling routine inquiries, FAQ, and basic bookings, it allows your front-desk team to focus on high-touch patient care and managing physical clinic operations.
Yes. The agent can verify the patient's identity, check current bookings, and process rescheduling or cancellation requests based on your clinic's specific policies.
Yes. The agent is trained on your dental service menu and can handle queries about procedures like scaling, root canals, braces, and implants. It books the right dentist at the right branch, answers cost queries, and captures leads for high-value treatments before routing to your team.
Yes. For aesthetics and dermatology clinics, the agent captures interest in treatments like laser, Botox, fillers, and skin care packages. It explains the consultation process, qualifies the lead, and books the initial appointment. High-value enquiries are routed to your clinic coordinators with full context so they can follow up without starting from scratch.
