RobofyYour Patients Shouldn't Wait on Hold Just to Book an Appointment
Appointment requests, doctor availability, treatment queries. Your patients need quick answers and your staff has more important things to do. Robofy's AI agents handle patient enquiries and appointment booking for clinics and healthcare chains.
Your Reception Is a Bottleneck Your Patients Feel Every Day
A patient calls to book an appointment. The line is busy. They call back twice. By then they've looked up another clinic. Meanwhile your reception staff is simultaneously handling walk-ins, insurance queries, and prescription requests. The phone just keeps ringing.
Booking Delays
Phone lines are often clogged, leading to frustrated patients and missed appointments.
Repetitive Inquiries
Staff spends hours answering the same questions about hours, fees, and insurance.
After-Hours Gap
Patients often want to book in the evening, but no one is there to take the call.
Staff Burnout
Receptionists are overwhelmed juggling physical patients and constant phone calls.
Three Agents. From First Enquiry to Confirmed Appointment.
Appointment Booking Agent
Captures patient requirement, preferred doctor, date, time, and clinic location. Confirms the appointment and sends reminders.
- I need to book an appointment with a dermatologist
- Is Dr. Sharma available this Thursday?
- Can I reschedule my appointment to next week?
Patient Support Agent
Answers questions about doctors, services, fees, clinic hours, insurance, and location across every branch.
- Do you accept Apollo insurance?
- What are your consultation fees for a general physician?
- Which clinic is closest to Andheri?
New Patient Enquiry Agent
Captures new patient interest, qualifies the requirement, and routes to the right clinic or specialist team.
- I'm looking for a good orthopedic in Bangalore
- Do you offer second opinion consultations?
- I need a full body health checkup. What packages do you have?
Readymade Agent Blueprints for Clinics and Healthcare
Built for how patients actually enquire. Not a generic healthcare chatbot.
Built for Every Type of Healthcare Chain
Whether you run a multi-specialty network, a dental chain, or an aesthetics clinic group, the agent adapts to your workflows and patient journey.
Multi-Specialty Clinics
Routes patients to the right specialist, handles cross-department scheduling, and answers insurance and fee queries across all locations.
- I need a cardiologist at your Pune branch
- Do you accept Star Health insurance?
- What is the wait time for a general physician today?
Dental Chains
Books dental appointments for the right dentist at the right branch, answers treatment queries, and qualifies leads for high-value procedures.
- How much does a dental implant cost?
- I want to book a cleaning and checkup this Saturday
- Do you do braces for adults?
Aesthetics and Skin Clinics
Captures consultation requests, explains treatment packages, and qualifies leads for procedures like laser, fillers, and skin care programs.
- What is the cost of laser hair removal for full body?
- I want to book a Botox consultation
- Do you offer anti-acne treatment packages?
Works With the Tools Your Clinic Already Uses
Your agent doesn't replace your existing tools. It works with them.
Practo
Sync doctor availability and appointment slots
Google Sheets
Capture new patient enquiries in real time
WhatsApp Business
Deploy on your clinic's WhatsApp number
Your Website
Embed on doctor pages and service pages
Everything you need to know
Common questions from clinic chains deploying AI agents.
Is patient data secure and compliant?
Yes. Security is our top priority. We follow industry best practices for data encryption and PII (Personally Identifiable Information) handling to ensure patient data remains confidential and secure.
Can the agent handle multi-specialty and multi-doctor scheduling?
Yes. The agent can route patients to the right specialist based on their requirements or symptoms across all your clinic locations, managing complex calendars with ease.
Does the agent replace our clinic receptionists?
No. It augments them. By handling routine inquiries, FAQ, and basic bookings, it allows your front-desk team to focus on high-touch patient care and managing physical clinic operations.
Can patients change or cancel appointments through the agent?
Yes. The agent can verify the patient's identity, check current bookings, and process rescheduling or cancellation requests based on your clinic's specific policies.
Does this work for dental clinic chains?
Yes. The agent is trained on your dental service menu and can handle queries about procedures like scaling, root canals, braces, and implants. It books the right dentist at the right branch, answers cost queries, and captures leads for high-value treatments before routing to your team.
Can aesthetics and skin clinics use this for lead capture?
Yes. For aesthetics and dermatology clinics, the agent captures interest in treatments like laser, Botox, fillers, and skin care packages. It explains the consultation process, qualifies the lead, and books the initial appointment. High-value enquiries are routed to your clinic coordinators with full context so they can follow up without starting from scratch.