Automate interactions and deliver instant resolutions with the IT Troubleshooting AI Agent. Ready to deploy across your website and WhatsApp in minutes.
Employees hit a technical snag and lose 20 minutes of productive time waiting for an IT ticket to even get acknowledged, let alone resolved.
IT tickets pile up for issues that could be resolved instantly with the right guided steps.
A huge share of tickets are password resets and access requests that don't need a human technician.
Critical outages and minor annoyances get the same queue treatment, delaying fixes that actually block work.
Distributed teams can't walk over to the IT desk, and remote troubleshooting over email is slow and error-prone.
Walks employees through step-by-step fixes for common issues like VPN, printer, and software errors.
Handles password resets and standard access requests instantly through your identity management system.
Flags business-critical issues (systems down, security concerns) for immediate technician response instead of the standard queue.
I can't connect to the company VPN this morning.
Let's check a few things — can you confirm you're on the latest VPN client version, and is your internet connection otherwise working?
Yes to both, still won't connect.
That points to a credential or certificate issue on our end. I've escalated this as a priority ticket since it's blocking your work — expect a fix within 15 minutes.
This template comes pre-configured with everything you need to launch quickly.
Your agent doesn't replace your existing tools. It works with them.
Deploy agent on your WhatsApp number
Embed on specific pages and flow
Common questions about deploying the IT Troubleshooting AI agent.
It walks employees through guided fixes for common issues and resolves most password and access requests instantly. Anything unresolved gets ticketed automatically.
It recognizes language indicating business-critical impact (systems down, security concerns) and fast-tracks those ahead of the standard queue.
Yes, it's built for distributed teams and handles the same troubleshooting flows over chat as an in-person IT desk would.
Yes, it integrates directly with your identity management system and follows the same verification steps as your standard reset process.
