RobofyYour Clients Come for Calm. Give Them That From the First Message.
Wellness clients expect a seamless, unhurried experience. It starts with how they book. Robofy's AI agents handle enquiries, reservations, and support for spa and wellness chains with the same care your therapists bring to every session.
A Clunky Booking Experience Undermines Everything You've Built
Your spa is designed around calm and care. But your client's first touchpoint tells a different story. A WhatsApp message that goes unanswered. A website chat that takes 20 minutes to respond. For wellness businesses, the experience starts before they walk in the door.
Communication Gaps
Slow responses on WhatsApp break the 'calm' brand promise before the visit.
Peak Time Chaos
Staff can't provide high-touch service and handle dozen of phone inquiries simultaneously.
Unanswered Questions
Clients leave when they can't get quick answers about specific treatment benefits or prep.
Corporate Lost
High-value corporate wellness leads get buried in general support chats.
Three Agents. A Seamless Experience From First Enquiry to Treatment Room.
Spa Booking Agent
Captures treatment preference, therapist request, date, time, and outlet. Confirms the reservation and sends reminders.
- I'd like to book a couples massage for this weekend
- Is the hot stone therapy available at your Powai center?
- Can I book a half-day package for two?
Wellness Support Agent
Answers questions about treatments, therapists, packages, facilities, and policies. Consistently across all centers.
- What's the difference between Swedish and deep tissue massage?
- Do you offer gift vouchers?
- What should I avoid before a body wrap treatment?
Membership and Package Enquiry Agent
Captures interest in annual memberships, wellness packages, and corporate tie-ups. Qualifies and routes to the right center.
- Tell me about your corporate wellness packages
- How does the annual membership work?
- Do you have packages for weight management programs?
Readymade Agent Blueprints for Spas and Wellness Centers
Built for how wellness clients enquire and book. Not a generic appointment chatbot.
Built for Every Format of Wellness Business
Whether you run a day spa chain, a wellness retreat, or a corporate wellness program, the agent adapts to your client journey and how they book.
Day Spa and Massage Chains
Books treatment appointments, answers queries about therapists and session types, and captures membership and package enquiries across every center.
- I want to book a couples massage for Sunday afternoon
- Is the hot stone therapy available at your Powai center?
- Do you offer gift vouchers for treatments?
Wellness and Holistic Health Centers
Handles enquiries about yoga, meditation, naturopathy, and weight management programs. Qualifies interest in long-form programs and routes to the right counselor.
- Do you have a 7-day detox or weight loss program?
- What is included in your naturopathy package?
- Can I book a one-on-one yoga session for this week?
Corporate Wellness Programs
Captures corporate tie-up enquiries, qualifies requirements around team size and program type, and routes to your B2B sales team with full context.
- We want to set up a wellness program for 200 employees
- Do you offer on-site chair massage for office teams?
- What are your corporate membership rates?
Works With the Tools Your Spa Already Uses
Your agent doesn't replace your existing tools. It works with them.
Zenoti
Sync treatment availability and therapist schedules
Google Sheets
Capture membership and corporate enquiries
WhatsApp Business
Deploy on your spa's WhatsApp number
Your Website
Embed on treatment pages and center pages
Everything you need to know
Common questions from spa and wellness chains deploying AI agents.
Can the agent handle couples or group bookings?
Yes. The agent is trained to capture the number of guests, preferred treatments for each, and overlapping time slots to ensure your team is perfectly prepared for larger sessions.
Can it explain the benefits of different treatments?
Definitely. By training the agent on your service menu, it can recommend specific treatments based on what the client is looking for: relaxation, therapeutic relief, or skincare.
Does the agent sync with our spa management software?
We work with industry-standard tools like Zenoti and Shortcuts to ensure your agent sees real-time availability and pushes new bookings directly into your calendar.
How does it handle membership and gift voucher queries?
The agent can provide details on membership benefits, check gift voucher validity, and even guide users through the purchase process by routing them to the right page or staff member.