Your Guests Start Forming Opinions Before They Check In
Slow replies, unanswered queries, and inconsistent information cost you bookings and reviews. Robofy's AI agents handle guest inquiries, room reservations, and support across your website and WhatsApp, around the clock.
Your Front Desk Can't Be Everywhere Your Guests Are
A guest messages at midnight asking about early check-in. Another wants to know if the spa is included. A third is comparing your property with three others and needs a quick answer on room rates. Your team is stretched. Response times slip. Bookings go to whoever replies first.
Booking Latency
Slow responses to availability queries directly lead to booking drop-offs.
24/7 Coverage Gap
Staffing late-night support across multiple channels is expensive and hard to maintain.
Information Silos
Guests get different answers depending on who picks up the phone or answers the chat.
Event Gridlock
Wedding and group booking inquiries get lost in the noise of daily operations.
Three Agents. From First Inquiry to Checked-In Guest.
Room Booking Agent
Handles room availability enquiries, captures guest preferences, dates, and requirements. Qualifies the inquiry and routes to reservations team or booking engine.
- Do you have a sea-facing room available for December 15?
- What's the difference between your deluxe and suite options?
- Can I get a room with an early check-in?
Guest Support Agent
Answers questions about amenities, policies, dining, spa, transfers, and local area. Instantly and consistently.
- Is breakfast included in the room rate?
- What time is check-out?
- Do you have an airport transfer service?
Enquiry and Lead Agent
Captures wedding, conference, and group booking enquiries and qualifies them before routing to your events or sales team.
- I'm looking for a venue for a 200-person wedding
- Do you host corporate offsites?
- What are your group booking rates?
Agent Blueprints for Hotels and Hospitality
Example agents for how hotel guests actually inquire, each built from your own website. Not a generic support bot.
Built for Every Type of Hospitality Property
Whether you run a hotel chain, a resort group, or a serviced apartment brand, the agent adapts to how your guests inquire and what they need before they arrive.
Hotel Chains
Handles room availability, rate queries, and booking requests across multiple properties. Answers guest questions about amenities, dining, and check-in policies consistently at every hotel.
- Do you have a sea-facing room available for December 20?
- Is breakfast included in the Superior Room rate?
- Can I get an early check-in at your Jaipur property?
Resorts and Retreat Properties
Captures booking enquiries for packages and activities, answers questions about spa, dining, and experiences, and qualifies group or wedding bookings before routing to your reservations team.
- What activities are included in the weekend package?
- I want to plan a destination wedding for 150 guests
- Is the spa included in the all-inclusive plan?
Serviced Apartments and Extended Stay
Handles long-stay enquiries, corporate rate requests, and lease or amenity queries for serviced apartment brands catering to business travelers and extended-stay guests.
- Do you have monthly rates for a furnished studio?
- We need accommodation for 10 employees for 3 months
- Is housekeeping included in the weekly rate?
Works With the Tools Your Hotel Already Uses
Your agent doesn't replace your existing tools. It works with them.
Hotelogix
Sync room availability and reservation data
Google Sheets
Push event and group enquiries in real time
WhatsApp Business
Deploy agent on your hotel's WhatsApp number
Your Website
Embed on property pages and booking flow
Everything you need to know
Common questions from hotel chains deploying AI agents.
Can the agent check room availability in real-time?
Yes. The agent can integrate with your Property Management System (PMS) or simply qualify the guest's requirement and check for general availability before handing off to your reservations team.
Does it support multiple properties in different cities?
Yes. Robofy is built for hotel chains. A single agent deployment can manage enquiries, show property-specific amenities, and handle bookings for every location in your portfolio.
Can it handle guest support for on-property queries?
Definitely. Guests can use the agent via WhatsApp to ask about WiFi passwords, pool timings, room service menus, or checkout policies, freeing up your physical front desk team.
How does the agent handle high-value group or event enquiries?
The agent identifies large group or event intent, qualifies the lead by asking for guest count and dates, and immediately routes the enquiry with the full transcript to your sales or corporate desk.