Company
Blogs
Trust
Login
English Spanish (Español) French (Français) Portuguese (Português) German (Deutsch)
Trusted by luxury property groups

Your Guests Start Forming Opinions Before They Check In

Slow replies, unanswered queries, and inconsistent information cost you bookings and reviews. Robofy's AI agents handle guest inquiries, room reservations, and support across your website and WhatsApp, around the clock.

Book a Demo See It Live
Room Booking Agent
Hotel AI Agent
The Problem

Your Front Desk Can't Be Everywhere Your Guests Are

A guest messages at midnight asking about early check-in. Another wants to know if the spa is included. A third is comparing your property with three others and needs a quick answer on room rates. Your team is stretched. Response times slip. Bookings go to whoever replies first.

Booking Latency

Slow responses to availability queries directly lead to booking drop-offs.

24/7 Coverage Gap

Staffing late-night support across multiple channels is expensive and hard to maintain.

Information Silos

Guests get different answers depending on who picks up the phone or answers the chat.

Event Gridlock

Wedding and group booking inquiries get lost in the noise of daily operations.

Guest Journey Agents

Three Agents. From First Inquiry to Checked-In Guest.

Room Booking Agent

Handles room availability enquiries, captures guest preferences, dates, and requirements. Qualifies the inquiry and routes to reservations team or booking engine.

Sample triggers:
  • Do you have a sea-facing room available for December 15?
  • What's the difference between your deluxe and suite options?
  • Can I get a room with an early check-in?
View Blueprint

Guest Support Agent

Answers questions about amenities, policies, dining, spa, transfers, and local area. Instantly and consistently.

Sample triggers:
  • Is breakfast included in the room rate?
  • What time is check-out?
  • Do you have an airport transfer service?
View Blueprint

Enquiry and Lead Agent

Captures wedding, conference, and group booking enquiries and qualifies them before routing to your events or sales team.

Sample triggers:
  • I'm looking for a venue for a 200-person wedding
  • Do you host corporate offsites?
  • What are your group booking rates?
View Blueprint
Blueprints

Readymade Agent Blueprints for Hotels and Hospitality

Built for how hotel guests actually inquire. Not a generic support bot.

Room Booking and Availability Agent
Guest Support and Amenities Agent
Events and Group Enquiry Agent
Property Types

Built for Every Type of Hospitality Property

Whether you run a hotel chain, a resort group, or a serviced apartment brand, the agent adapts to how your guests inquire and what they need before they arrive.

Hotel Chains

Handles room availability, rate queries, and booking requests across multiple properties. Answers guest questions about amenities, dining, and check-in policies consistently at every hotel.

Sample queries:
  • Do you have a sea-facing room available for December 20?
  • Is breakfast included in the Superior Room rate?
  • Can I get an early check-in at your Jaipur property?

Resorts and Retreat Properties

Captures booking enquiries for packages and activities, answers questions about spa, dining, and experiences, and qualifies group or wedding bookings before routing to your reservations team.

Sample queries:
  • What activities are included in the weekend package?
  • I want to plan a destination wedding for 150 guests
  • Is the spa included in the all-inclusive plan?

Serviced Apartments and Extended Stay

Handles long-stay enquiries, corporate rate requests, and lease or amenity queries for serviced apartment brands catering to business travelers and extended-stay guests.

Sample queries:
  • Do you have monthly rates for a furnished studio?
  • We need accommodation for 10 employees for 3 months
  • Is housekeeping included in the weekly rate?

Works With the Tools Your Hotel Already Uses

Your agent doesn't replace your existing tools. It works with them.

H

Hotelogix

Sync room availability and reservation data

G

Google Sheets

Push event and group enquiries in real time

W

WhatsApp Business

Deploy agent on your hotel's WhatsApp number

W

Your Website

Embed on property pages and booking flow

Your Guests Deserve Instant Answers. Your Staff Deserves Better Than Repetitive Queries.

AI agents built for hotels and hospitality. Handling inquiries, bookings, and support across every channel.

Book a Demo
FAQ

Everything you need to know

Common questions from hotel chains deploying AI agents.

Can the agent check room availability in real-time?

Yes. The agent can integrate with your Property Management System (PMS) or simply qualify the guest's requirement and check for general availability before handing off to your reservations team.

Does it support multiple properties in different cities?

Yes. Robofy is built for hotel chains. A single agent deployment can manage enquiries, show property-specific amenities, and handle bookings for every location in your portfolio.

Can it handle guest support for on-property queries?

Definitely. Guests can use the agent via WhatsApp to ask about WiFi passwords, pool timings, room service menus, or checkout policies, freeing up your physical front desk team.

How does the agent handle high-value group or event enquiries?

The agent identifies large group or event intent, qualifies the lead by asking for guest count and dates, and immediately routes the enquiry with the full transcript to your sales or corporate desk.