Automate interactions and deliver instant resolutions with the Maintenance Request AI Agent. Ready to deploy across your website and WhatsApp in minutes.
Tenants submit maintenance requests and then hear nothing for days, and every unacknowledged leak or broken appliance chips away at trust in the property management team.
Maintenance requests sit in a shared inbox without being prioritized by urgency (emergency leak vs. a squeaky door).
Coordinating a technician's visit with a tenant's availability takes multiple phone calls.
Tenants message repeatedly asking if anyone has seen their request, adding load without resolving anything.
The same units generate repeat maintenance requests, but nobody notices the pattern until it becomes a bigger problem.
Classifies incoming maintenance requests by urgency (emergency, standard, cosmetic) and routes them accordingly.
Books a maintenance visit directly with an available vendor based on the tenant's schedule.
Gives tenants real-time status on their request and flags units with repeated maintenance issues for property manager review.
My kitchen sink is leaking pretty badly under the cabinet.
That's flagged as urgent — I can get a plumber out today. Are you available this afternoon, say between 2 and 5 PM?
Yes, that works.
Booked — a plumber will arrive between 2 and 5 PM today. I'll text you a confirmation and you can track status any time by asking me.
This template comes pre-configured with everything you need to launch quickly.
Your agent doesn't replace your existing tools. It works with them.
Deploy agent on your WhatsApp number
Embed on specific pages and flow
Common questions about deploying the Maintenance Request AI agent.
It classifies requests based on described severity (active leaks, no heat, safety issues) and routes emergencies for same-day dispatch.
Yes, it books directly with an available vendor based on the tenant's stated availability, no back-and-forth calls needed.
Yes, they can ask for real-time status any time instead of messaging the property manager repeatedly.
Yes, it tracks request history per unit and flags patterns (like repeated plumbing issues) for proactive review.
