In today’s ever-changing tech world, Artificial Intelligence (AI) has made a big impact, changing how we interact with computers. AI Chatbots are one of the exciting creations – smart virtual assistants that can chat with us as humans do. These helpful bots are used in many fields, like customer service and healthcare, making communication better and more efficient.
Recent numbers show that AI Chatbots are here to stay. Research from Gartner predicts that by 2023, AI in customer service will save businesses 35% in support costs. Statista tells us that the chatbot market is growing fast and will be worth over $1.25 billion by 2025, proving its popularity.
But with so many AI Chatbot builders, how do you pick the right one for your business?
Today, we’ll compare two AI ChatGPT Chatbot builders to make this decision easier for you – Robofy vs Chatbase. We’ll go through the features in detail and draw a detailed comparison so that you can make a well-informed decision. Ready to scale? Let’s go.
What is Robofy?
Robofy is an AI ChatGPT chatbot builder. It can create a custom chatbot for your website in minutes. All you need to do is enter your website URL, and Robofy will fetch all the details from the content of your website, creating a custom chatbot solution tailored to your business. It’s that easy and straightforward.
Robofy has many features to offer and a variety of use cases. Its omnichannel presence makes integration with other software a piece of cake. Let’s look at all of them in detail.
Use Cases
Wondering how you can make the best use of Robofy for your business? Here is a small list of use cases in Robofy can be of help:
- Website AI chatbot for customer support
- E-commerce assistance
- Event registration and information
- Lead generation
- Product pricing, availability and promotions.
Features
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No #1 AI Chatbot Builder on WordPress
If you have a WordPress-powered website, you can install the Robofy WordPress plugin and create a customised chatbot. It will do all the heavy lifting for you and handle the basic setup in under a minute.
Have a WordPress website? Download the plugin now!
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Automatic Chatbot Training
Making chatbots can be hard, but not with Robofy’s AI-powered chatbot. With Robofy, all you have to do is enter your website’s URL, and it will automatically gather all the pages from your site. Then, it uses that content to create a chatbot customized for your website.
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Customization
You can easily customize Robofy’s chatbot widget to match your website’s look with different colors, languages, and positions. The widget also has useful features like Chat History, Suggested FAQs, and Super-Quick Replies to enhance the user experience.
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24×7 Support
With Robofy Chatbot, you can offer automated customer support on your website every day. The bot responds instantly to customer questions, making them happy and satisfied.
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Inbox
You can review all the responses the bot gives in the Robofy Inbox. This helps you see how the chatbot handles questions. And guess what? We’re introducing new features that let you transfer chats from the bot to a human, so you can chat directly with your customers.
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Supports 50+ Languages
Robofy’s chatbot works with any language supported by AI. So, whether your customers speak Spanish, Portuguese, Arabic, or any other language, we’ve got you covered. The chat responses are also in your chosen language, allowing you to personalize the bot to fit your business requirements.
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Integrations
Robofy allows its users to have the following integrations while using its AI chatbot builder:
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- Website Integrations: Robofy supports WordPress, Webflow, Wix and other public websites. If you have a website powered by WordPress, you can simply install Robofy’s plugin and create your custom chatbot.
- Supported Content: Robofy supports PDFs, Documents and any web page content to create and customize your chatbot.
- Email: Robofy offers your visitors the option to email you so that you can contact them later.
- WhatsApp & FB Messenger: Robofy allows you to collect customer phone numbers by encouraging them to get in touch through WhatsApp and Facebook Messenger.
- Callback: Robofy allows you to provide phone numbers to call them back in case human intervention is needed. This makes it a seamless process to contact the concerned person and resolve queries quickly.
- Meetings: Robofy can help you set up meetings via Calendly or Google Meet.
Pricing Plans
Free Plan: Robofy offers a free forever plan, making it a perfect choice for beginners. It can fetch upto five pages worth of content from your website to create a custom chatbot for you You can use it without cost, increase conversions, and always take advantage of all potential leads. As your business grows, you can quickly scale your bot accordingly.
Ready to give it a try for free? Get the forever free plan now!
Paid Plan: Robofy has plans to fit every budget, from just $9 per month to $79 per month. They offer basic plans for smaller needs and enterprise plans for bigger requirements. With these plans, you can access exciting advanced features like chat analytics, unlimited chat replies, extensive customization options, and much more.
Ready to scale up and do more for your business? Get your plan now!
Now that we’ve covered Robofy, let’s move on to our next chatbot, Chatbase.
What is Chatbase?
Chatbase is an AI chatbot builder that uses your data to train ChatGPT. It’s a fantastic tool for small and large companies to enhance customer engagement. You can even add a chat widget to your website using Chatbase. However, while Chatbase is a good option for creating chatbots, it has some limitations that might make you curious about better alternatives.
Features
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Customization
Chatbase is a good starting point for building chatbots, but it may lack the level of customization some businesses need. Many other chatbot builders in the market offer more options for customization. This allows businesses to create chatbots that perfectly match their needs and align closely with their brand identity.
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Limited Integrations
Chatbase has a downside in that it needs to integrate better with popular CRM, e-commerce, and social media platforms. This can limit the chatbot’s ability to communicate and engage with users across different channels effectively.
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Multiple Bot Creation
Sometimes, businesses need different chatbots for various purposes. For example, they might need separate chatbots for public use, internal team communication, and customer interactions. Unfortunately, Chatbase doesn’t allow you to create and manage multiple chatbots simultaneously.
Pricing
Free Plan: Chatbase’s biggest drawback is that it doesn’t offer a free plan, so you can’t test and understand how the chatbot works with your website data. The only option is to try the chatbot on their website, not on yours.
Paid Plan: For the paid plans, Chatbase offers pricing ranging from $19 to $399 per month. The features of the chatbot vary based on the plan you choose, ranging from 2000 message credits per month to 40000 message credits per month.
Which AI Chatbot Builder is Better?
When we compare both chatbots, Robofy stands as the clear winner.
Why? Let’s find out.
Pricing Plan: The biggest win for Robofy is the free lifetime plan. You can experience the benefits of the chatbot first-hand with no strings attached. On the contrary, Chatbse does not offer this feature.
Integrations: Robofy offers multiple and seamless integrations compared to Chatbase, which offers only limited integrations.
Customization: Robofy allows you to highly customise your chatbot to suit your brand, while Chatbase still needs to be improved.
Plus, what sets Robofy apart from Chatbase and other AI Chatbot builders is its ability to answer as accurately as possible. If the answers are not given correctly, we offer ways to correct them so that next time they are answered properly.
So clearly, Robofy takes the crown home and is the best AI ChatGPT builder for your business. Give it a try and experience the benefits of Robofy for your business.
FAQs
What is Robofy, and how does it work?
Robofy is an AI ChatGPT chatbot builder that creates custom chatbots for your website. To use Robofy, simply enter your website URL, and it will automatically gather content from your site to create a tailored chatbot. You can customize the chatbot’s appearance, languages, and features to enhance the user experience. Robofy supports 50+ languages and offers integrations with platforms like WordPress, Webflow, Wix, WhatsApp, Facebook Messenger, and more.
What are the pricing plans for Robofy?
Robofy offers both free plan and paid plans. The free plan allows you to create a custom chatbot using up to five pages of content from your website. The paid plans range from $9 to $79 per month, providing access to advanced features like chat analytics, unlimited chat replies, extensive customization options, and more. As your business grows, you can easily scale your bot with the appropriate plan.
How does Robofy compare to other AI Chatbot builders like Chatbase?
Robofy stands out as the better option for several reasons. It offers a free lifetime plan, allowing you to experience its benefits at no cost. In contrast, Chatbase does not offer a free plan. Robofy supports multiple and seamless integrations with various platforms, while Chatbase has limited integrations. Moreover, Robofy allows high customization, ensuring your chatbot aligns with your brand identity, while Chatbase may lack this level of customization.
