RobofyClinic Patient Support Chatbot for Healthcare Chains
Every patient question answered before they dial another clinic.
Doctor availability, insurance queries, clinic hours, and specialty information. Your patient support agent answers every common question accurately across every branch so your reception team can focus on the patients in front of them.
Three Agents. Every Patient Query Handled.
Patient Support Agent
Answers questions about doctors, specialties, clinic hours, branch locations, and consultation fees instantly and consistently across every clinic in your network.
- Do you have a dermatologist available this week?
- Do you accept Mediassist insurance?
- What are the hours at your JP Nagar branch?
Insurance and Fees Agent
Handles queries about accepted insurance providers, consultation fees, health package pricing, and billing policies so patients arrive with the right expectations.
- Do you accept Star Health insurance?
- What is the consultation fee for a general physician?
- Is there an EMI option for the health check package?
Directions and Logistics Agent
Helps patients find the right clinic branch, get directions, understand parking availability, and plan their visit effectively before they leave home.
- Which clinic is closest to Whitefield?
- Is there parking at the Jayanagar branch?
- How do I reach the Andheri clinic by metro?
Everything Your Clinic Network Needs to Support Every Patient
This blueprint comes pre-configured with everything you need to launch quickly.
Readymade Agent Blueprints for Clinic Patient Support
Pre-built for how patients actually ask questions. Not a generic healthcare chatbot.
Works With the Tools You Already Use
Your agent doesn't replace your existing tools. It works with them.
Practo
Sync doctor profiles, specialties, and availability across branches
Google Sheets
Log all patient queries and complaints in real time
WhatsApp Business
Deploy the agent on your clinic's official WhatsApp number
Your Website
Embed the support agent on doctor and specialty pages
Common questions
Everything you need to know before deploying this blueprint.
Can the agent answer insurance-related questions?
Yes. The agent is trained on your accepted insurance providers and billing policies and gives patients accurate answers so they arrive at the clinic prepared and without surprises.
Does it handle queries for multiple specialties and doctors?
Yes. The agent handles queries across all your specialties and can provide doctor-specific information including qualifications, consultation hours, and branch availability.
Can it tell patients which clinic branch is closest to them?
Yes. The agent helps patients identify the nearest branch based on their location and provides directions, transport options, and parking information for each clinic.
Does it replace the reception team?
No. It supports them. By handling routine queries about doctors, hours, and insurance, the agent frees your receptionists to focus on patient registration, in-clinic care, and appointment management.
How quickly can we go live?
Most deployments go live within one week. We configure the agent for your clinic network, train it on your doctors and services, and test all patient interaction flows before launch.