RobofySalon Customer Support Chatbot for Hair and Beauty Chains
Every client question answered instantly, before they look elsewhere.
Service menus, pricing, stylist availability, outlet hours, and policies. Your salon support agent handles every common question across every branch so your front desk team can focus on the client in the chair.
Three Agents. Every Client Query Handled.
Client Support Agent
Answers questions about services, pricing, outlet hours, and stylist availability instantly and consistently across every salon location.
- How much does a Brazilian blowout cost?
- Which branch is open on Sundays?
- Do you offer hair colouring for men?
Service and Promotions Agent
Provides detailed information on treatments, seasonal offers, loyalty programs, and membership benefits to help clients make informed decisions.
- Do you have any offers on this month?
- What is included in the bridal makeup package?
- How does your loyalty points program work?
Complaint Resolution Agent
Captures and escalates client complaints, ensures a fast team response, and closes the loop on every dissatisfied experience before it becomes a negative review.
- I was not happy with my hair colour result
- The stylist was 30 minutes late for my appointment
- I want to speak to the branch manager
Everything Your Salon Chain Needs to Support Every Client
This blueprint comes pre-configured with everything you need to launch quickly.
Readymade Agent Blueprints for Salon Client Support
Pre-built for how salon clients actually ask. Not a generic service chatbot.
Works With the Tools You Already Use
Your agent doesn't replace your existing tools. It works with them.
Zenoti
Sync service menus, outlet data, and stylist information
Appointy
Pull outlet-level availability and team details into agent responses
Google Sheets
Log all complaints and feedback requests in real time
WhatsApp Business
Deploy the agent on your salon's official WhatsApp number
Your Website
Embed the support agent on service and outlet pages
Common questions
Everything you need to know before deploying this blueprint.
Can the agent answer pricing queries for specific services?
Yes. The agent is trained on your complete service menu and pricing for each outlet, so it gives accurate answers for any treatment query without involving your front desk.
Can it handle complaints and escalate them to the right person?
Yes. If a client expresses dissatisfaction, the agent flags the conversation and routes it to the appropriate branch manager or customer care team immediately.
Does it inform clients about ongoing offers and memberships?
Yes. The agent proactively shares information about seasonal promotions, membership tiers, and loyalty benefits when relevant during a conversation.
Can it work across all our social and digital channels?
Yes. The agent can be deployed on your website and WhatsApp Business number. Instagram and voice support are coming soon.
How quickly can we go live?
Most deployments go live within one week. We configure the agent for your branches, train it on your service menu and pricing, and run a full test before handing over to your team.